Privacy Policy

Last updated: October 2026

This Privacy Policy explains what information Art & Jake's Sports Bar & Grill (“Art & Jake's,” “we,” “us”) collects when you use artjakes.com, how we use it, and the choices you have. By using the site, you agree to this policy.

Information we collect

Information you give us

We collect what you choose to give us in these places:

• Contact, catering & parties, and fundraiser forms — your name, email, phone, organization, preferred location and date, and your message.
• Job applications — your name, email and phone, the position and location you choose, your message, and any résumé you upload.
• Merch shop orders — your name, email and shipping address.
• Fan Club — your mobile number when you join or sign in.
• The Missing points form — your phone and email, the check details (store, date, time, check number and total) and any receipt photos you send.
• Online food orders (when online ordering is on) — your name, mobile number and email, and car details for curbside pickup.

Information collected automatically

Like most websites, we collect basic technical information such as the pages you visit, your general device and browser type, and referring links, to understand how the site is used and keep it working well. We use Cloudflare Turnstile to tell real visitors from bots and protect our forms from spam.

Payments

• Merch shop payments are processed by Stripe; we never see or store your full card number.
• When online ordering is on, food orders and payments are processed by Olo and Olo Pay.
• Card and wallet payments for online orders are processed by Olo Pay and its payment processor, which use third-party fraud-prevention services to screen transactions.
• Gift cards are sold and processed by Toast.

How we use your information

• To respond to your questions and follow up on catering, party, and fundraiser requests.
• To review job applications.
• To fill and ship merch orders, and to prepare and hand over food orders.
• To run the Fan Club and review missing-points claims.
• To route your request to the right Art & Jake's location and team.
• To operate, secure, and improve the website, and to prevent spam, fraud, and abuse.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

• Our locations and team — so the right people can respond to you.
• Service providers that help us operate the site and serve guests, each handling data under its own policy: Cloudflare (hosting and security), Stripe (merch payments), Olo (online ordering), Toast (point of sale, gift cards and reservations), DoorDash/order.online (ordering), SmartQ (menus), Spendgo (Fan Club), SendGrid (email delivery), and Google (maps and analytics).
• When required by law, or to protect the rights, safety, and property of our guests, team, and business.

Third-party services and links

The site links to and embeds third-party services for ordering, reservations, gift cards, rewards, maps, and social media. When you use those, you’re subject to their privacy policies, not this one. We encourage you to review them.

Cookies and tracking

We keep tracking light. We use cookies and similar technologies for basic site functionality and security. Google Analytics sets its cookies only after you accept analytics cookies on our cookie banner; until then (or if you decline), it receives only basic page-visit measurements without setting cookies. You can also control cookies through your browser settings; blocking them may affect some features.

Data retention and security

• For online orders, we keep your contact details for 120 days so we can help with the order.
• Receipt photos you send for missing points are kept only as long as needed to review the claim.
• We keep other form submissions only as long as needed to respond to and act on your request.

We take reasonable measures to protect the information we hold. No method of transmission over the internet is 100% secure, so we can’t guarantee absolute security.

Your choices

You can turn off marketing texts by replying STOP to any of them, and marketing emails with the unsubscribe link in any of them. When online ordering is on, you can turn them off from your account page too. You can also ask us to access, correct, or delete the personal information you’ve submitted through the site. Email support@artjakes.com and we’ll help.

Children’s privacy

The site isn’t directed to children under 13, and we don’t knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. We’ll post the new version here and update the “Last updated” date above.

Contact us

Questions about this policy or your information? Email support@artjakes.com or reach your local Art & Jake's on our contact page.